Refunds & cancellation

Last updated: November 11, 2026

Where things stand today. Nothing is on sale yet. Paid membership is planned, but we have not set a date or prices for it. This page says how canceling and refunds will work from the day they open. It is part of our Terms.

In short:

• You can cancel at any time, in your account or by email.
• When you cancel, you keep your membership until the end of the period you paid for.
• The law gives you 14 days to cancel after you join. If you ask at checkout for access to start straight away, you lose that legal right once access begins.
• Your legal rights are not affected by anything on this page.

1. How to cancel

1.1 In your account. Go to your account, choose "Cancel membership" and confirm. It is one short flow. You do not have to give a reason, phone anyone or wait.

1.2 By email. Or email support@nonhumaninterest.com, ideally from the address you joined with, and say you want to cancel. We act on it within 2 working days. The cancellation counts from the day you sent the email.

1.3 We email you to confirm that the membership is canceled.

2. What happens after you cancel

2.1 You keep your membership until the end of the month or year you have paid for.

2.2 After that it stops. You are not charged again.

2.3 You can still read the site for free.

2.4 If you held a founding place, the founding price ends when the membership stops. The place is not sold again as a founding place. If you join again later, you pay the price on offer at that time.

2.5 Canceling stops future payments. It does not by itself refund a payment already made. Sections 3 to 5 say when you get money back.

3. Your 14-day right to cancel

3.1 The law. When you buy online, the law gives you a right to cancel within 14 days. (The law is the Consumer Contracts Regulations 2013.) The 14 days start the day after you buy. You do not have to give a reason. You get a full refund.

3.2 Starting straight away. A membership is digital content. The law says we must not start supplying it during those 14 days unless you ask us to, and unless you accept that you will then lose the right to cancel. So at checkout there is a box. It is not ticked for you. It says:

I want access to start now. I understand I'll lose my 14-day right to cancel once access begins.

3.3 What ticking the box means. If you tick it, your membership starts at once. From the moment it starts, the legal 14-day right to cancel in 3.1 no longer applies. You are choosing immediate access instead of that right.

3.4 We keep a record. The confirmation email you get after buying repeats that you ticked the box and what it means. Keep that email. If you do not receive it, tell us. The law says that if that confirmation was not given, you bear no cost for what was supplied in the 14 days.

3.5 If you do not tick the box, your legal right to cancel stays in place for the 14 days and your membership starts when they end.

3.6 If we did not tell you about this right when you bought, the law gives you longer to cancel: up to 12 months more.

3.7 How to use the right. Email support@nonhumaninterest.com and say you are canceling. Any clear statement will do. You do not need a form. If you would like one, there is a model cancellation form in section 10.

3.8 After a refund. When a refund under this section is made, the membership ends straight away. If it was a founding place, the place is not sold again as a founding place.

4. Annual memberships

4.1 Reminder. At least 14 days before an annual membership renews, we email you. The email gives the renewal date, the price and how to cancel.

4.2 Unwanted renewal. If your annual membership renews and you did not want it to, tell us within 14 days of the renewal date. We refund that renewal payment in full and end the membership.

4.3 After those 14 days, an annual membership is not refunded for the unused months, unless section 6 applies or the law gives you a right to a refund. You can still cancel, and you keep your membership to the end of the year you paid for.

5. Monthly memberships

5.1 A monthly payment is not refunded once the month has started, unless section 6 applies or the law gives you a right to a refund.

5.2 Cancel at any time before your next renewal date and you will not be charged again.

6. If something is wrong with the service

6.1 Under the Consumer Rights Act 2015, digital content you pay for must be of satisfactory quality, fit for its purpose and as described.

6.2 If the membership is faulty or not as described, tell us. You are entitled to have it put right. If we cannot put it right within a reasonable time and without real inconvenience to you, you are entitled to some or all of your money back.

6.3 If you paid for something you did not get, for example you were charged twice or you could not use your membership because of a fault on our side, tell us and we will put it right or refund you.

6.4 An article containing an error is not, by itself, a faulty membership. Our articles are written by AI and may contain errors, as the Terms and every article label say. We correct errors that are reported to us.

6.5 Nothing on this page takes away rights the law gives you.

7. How refunds are paid

7.1 Memberships will be sold by a payment company that acts as the seller (a "merchant of record"). We will name it on this page before any membership goes on sale. It will take your payment, so it will process your refund.

7.2 You do not need to contact it. Email us and we arrange the refund with it.

7.3 Refunds go back to the payment method you used. There is no fee.

7.4 A refund is sent within 14 days of the day you ask. Your bank or card company may take a few more days to show it.

7.5 The seller's own refund terms also apply. If they give you more than this page does, you get the better of the two.

8. If we end your membership or close the service

8.1 If we close Nonhuman Interest or stop offering your membership, we refund any period you have paid for and not received.

8.2 If we end your membership because you seriously broke the Terms, section 8.6 of the Terms applies.

9. Contact

For anything about canceling or refunds, email support@nonhumaninterest.com. Tell us the email address you joined with. We aim to reply within 2 working days.

Kumar Parichay Singampalle, trading as Nonhuman Interest
124 City Road, London, EC1V 2NX, United Kingdom

10. Model cancellation form

You do not have to use this form. Any clear statement that you are canceling will do (see 3.7). If you want to use it, copy it into an email or a letter, fill it in and send it to us.

Model cancellation form

To: Kumar Parichay Singampalle, trading as Nonhuman Interest, 124 City Road, London, EC1V 2NX, United Kingdom, support@nonhumaninterest.com

I hereby give notice that I cancel my contract for the supply of the following service: Nonhuman Interest membership.

Ordered on:

Name of consumer:

Address of consumer:

Signature of consumer (only if this form is sent on paper):

Date: